I am writing to express my disappointment with my purchase of Blunstone boots. I have long been a wearer of Blunstone boots – I have worn them during my university studies and as I travelled the world. The purchase of a pair of Blunstone boots seemed like the logical choice when I was pregnant with my first child – comfortable for my swollen ankles and sore feet – my previous purchases of Blunstone boots had been long-lasting and comfortable.
I am unaware if there has been a change in your manufacturing process but these latest boots have not at all been durable. Worn only in the winter months of my two pregnancies on retrieving my boots from the back of the wardrobe for my current pregnancy I was disappointed to realise that the soles of the boots were falling apart.
It is hardly fathomable to me that a pair of “work” boots could suffer any significant deterioration when they have only been word for a cumulative total of a mere few months. Even more disappointing considering that my employment is in an office environment on fully carpeted floors. On purchasing I believed I had bought myself a pair of hard wearing work boots and as such had expected that the soles would last for many years.
Frankly, I am disappointed and disheartened by the loss of these boots. I investigated the possibility of repair, but the cost means I would be better off buying new boots.
Now pregnant for a third time, again with swollen ankles and sore feet, I reflect sadly on the loss of my boots which only lasted such a short time. It is in this spirit of remorse that I write to make you aware of my disappointment in the hopes that you will improve your quality control measures.